Office Phone Systems

Take Your Business Phone System To The Next Level

Whether you’re looking for an office phone system for a large enterprise or the best business phones for small business, the vast majority of organizations are turning to VoIP providers to implement a range of business phone features under one, unified platform. Leveraging VoIP services, coupled with Unified Communications components within a single source platform, helps businesses of all sizes become more efficient, productive, and mobile. Below we clear up some of the confusion surrounding modern office phone systems, providing the peace of mind you need to take your business phones to the next level.

Hosted vs On Premise

At Monster VoIP, we understand that the success of your business depends on the effectiveness of your business communication tools. That’s why we designed our hosted business VoIP system to deliver enhanced security and better reliability, providing higher quality HD voice than traditional on-premise office phone systems. To make that happen for our customers, our fully managed PBX switch resides across four state-of-the-art data centers across the country, each equipped with backup and redundancy.

Let us handle the stress of ensuring your business communication tools work, so you can focus on doing what you do best—taking care of your business. We’ll manage the network and do all of the time consuming (and expensive) work to maintain soft switches and servers. We’ll also make sure upgrades on data center equipment run smoothly. All you have to do is join the 60 to 70 percent of businesses that will make the switch to the Cloud over the next two years. Be part of the change!


Not to brag, but we’ve compiled a team of absolute rockstars (who also happen to be certified and trained engineers) to constantly monitor our network, ensuring any necessary system patches are up-to-date to mitigate security risks—an expensive venture for businesses to tackle on their own. As VoIP takes off, more and more businesses are rethinking how to approach their business communication tools. As companies replace their old PBXs, VoIP is the logical choice for converged messaging, call centers, and interactive multimedia collaboration. And we have the team to back that up.

How Does A Hosted Cloud Phone System Work?

Instead of the old, traditional (and soon-to-be obsolete) big phone box that lives in your server room, our redundant data centers house our servicers and VoIP soft switches to ensure your communications tools are always ready for you to use. Whether you’re on-the-go or in the office, your desk phone or mobile app simply require data services (aka – the Internet) to connect to our data centers.
Our user-friendly, intuitive login portal allows you to manage your entire office phone system from one, centralized location. That means you can customize greetings, your business hours, users, phones, conference bridges, call recordings, and more all from one place.
Your business VoIP system also offers multi-presence functionalities, which sounds fancy, but we know you’ll love it! Basically, multi-presence means that you may provision as many phones as you want on the same extension at no extra cost. (NO extra cost!) So, your desk phone at work, your office phone at home, and your cell can all ring at the same time—NEVER MISS A CALL!

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"Monster VoIP truly makes us a virtual company while maintaining the quality that our clients expect.”

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“Monster VoIP takes service to the next level. They are quick to respond and address all of our needs. And the portal is amazing!”

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“Having a Monster in your corner makes VoIP less scary.” I met them at a business fair. We had one of the big carriers which was fine, but I'm always looking to work local and save money. They saved us a couple of dollars a line. We also opted for their monitored service which has help keep the office running smoothly and gives me less headaches with the network. Any issues we've had with transition, questions or service tweaks has been handled promptly. The client software is great for making my own tweaks to users and call groups.

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Mike F. Casting Producer/Tech Guy Entertainment

“Great Service” Changing to Monster VoIP has been great. No more static or dropped calls. Happy sales reps and happy customers! Good quality of service, customer support is very helpful and responsive.

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Blake T. System Administrator / Wholesale